i ♦ The Capabilities

Research & Strategy

Design Research
Software Strategy
User Research & Buyer Persona
Consumer Experience Strategy
Brand Strategy
Technology Strategy
Product Strategy & Roadmapping
Visual & Video Strategy

Design & Creative

Omni-channel Experiences
Digital Product & Service Design
Physical, In-store & Experiential
Brand Design & Brand Content
Motion Graphics
Photo & Video Production
Campaign Strategy & Execution
Holistic Sales Funnel Creation

Implement & Scale

SEO & Schema
Web / Mobile Site Development
CRM Development & Integration
360º Display / AR Experiences
Social & Search Advertising
Programmatic Advertising
Big Data & Analytics
Marketing Automation

ii ♦ Partners & Work
Helping retirees’ reach a worry-free retirement.

Case Study, Omni-channel Campaigns, Digital User Roadmap, Website & Marketing Automation coming soon…

The hallmark of Personal Care Communities.

Case Study, Omni-Channel Campaign & Website coming soon…

Serving Floridians Insurance Needs For 30 Years

Case Study, Omni-Channel Campaign & Website coming soon…

Putting the allure back in peoples homes

Case Study, Digital User Roadmap, Website, coming soon…

We create deeply connected brands, services, and products that enable powerful relationships between businesses and people.
We raise your brand's marketing just as a million-dollar thoroughbred. Maintaining a tight rein on implementation, story, and outcome.

iii ♦ Thoughts & News
Best Practices on Customer Experience StrategyCRM & Data PipelineHolistic Digital Experience MarketingMarketing & Advertising Technology
February 11, 2021

Best Practices on Customer Experience Strategy

Customer experience has become the new buzzword in the world of customer service. You no longer have…
February 9, 2021 in Holistic Digital Experience Marketing

How to Design a Content Strategy?

You have a business plan. You know what you want to accomplish and you have the means…
Read More
February 4, 2021 in Google, Holistic Digital Experience Marketing

How to Respond to Negative Google Reviews

Google reviews of your business are important in retaining and attracting new customers. The feedback provides you…
Read More
February 3, 2021 in Holistic Digital Experience Marketing, Video Marketing

Motion Graphics vs. Animation

You've decided it's time to bring your website into the 21st century with a fresh update. During…
Read More
January 24, 2021 in Holistic Digital Experience Marketing

10 Examples of Omnichannel Experience

The omnichannel experience is one that many people talk about, or hear about, but few people really…
Read More
iiii ♦ About & Origin

We focus on immediate, tactical results with an eye towards a long-term, thoroughbred vision.

In Kentucky, horse trainers and bourbon distillers alike will tell you, there's something in the water. Our limestone water yields more than just thoroughbred race horses. It has given birth to REIN, we are a foal of an advertising agency in Louisville, but what we lack size & est years, we make up for with grit and tactics. By using first-party and third-party data, we arrive at an unbiased opinion of who your ideal customer is, and work with you to identify the optimal way of reaching them. In an age where data reins supreme, we ensure our clients have an advantage.

We engage with dedicated, multidisciplinary A-teams. Homogenous, siloed, cascading teams get you equally sterile results. On each of our carefully selected client engagements we custom craft a small team comprised of top-level researchers, designers, strategists and technologists. This team is lead by a member of senior leadership. We are deeply integrated with our client teams—collaborating, operating and moving quickly together across all aspects of the project.

More On Us

01. Foal

Sometimes your marketing efforts can seem unbridled or all over the place. Our first meeting will put your minds at ease. We put the reins back in your hands and show that the customer experiences are on multiple channels, touchpoints, interactions, and emotions, mapped out in real time. Our approach considers and designs for all moments across the customer journey. We then balance customer needs with a rich understanding of internal business requirements, systems of people, processes and technology. This approach allows us to have the greatest impact on all aspects of the brand-service-product ecosystem.

02. Yearling

Don’t change horses in the middle of a stream. At this point in the process, we are in it to win it together. The ultimate measure of any objective is driven by the people impacted by its results. This is why our holistic approach puts users first when making decisions, creating interactions and building systems. We spend as much time understanding the environments, needs, and behaviors of end consumers as we do plotting the work-lives and perspectives of the people powering our clients’ organizations. Would you change jockey’s 30 seconds before The Kentucky Derby?

03. Thoroughbred

Marketing today is tough. A lot of horses enter the race, but only a few finish in the money.  Working with REIN will yield a partnership as strong as the bond between a jockey and the horse. We are not looking for fast money, we are only interested in long-term, trust-based partnerships. After your company sees actual results on the bottom line, scalability becomes the next step. Guess what? That’s our favorite part, winning more races with you, both our hands on the reins, hitting our stride.

Starting A Project?
Let's Converse


We aren’t just pixel jockeys. We raise your brand as the champion thoroughbred it is or should be...

8921 Stone Green Way, Louisville, KY 40220

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